Privacy Policy

KEY INFORMATION ABOUT THE PROCESSING OF YOUR PERSONAL DATA

TOEI ANIMATION EUROPE processes personal data concerning you (last names, first names, email addresses, telephone numbers, browsing or viewing data, etc.) in order to manage the customers and users of its website and in the context of its commercial prospecting operations.

We collect your data through various ways. They can be supplied to us by you during our exchanges or by another person within your organisation. It may also be gathered via IT resources such as cookies (please see our cookie policy on this point). We may also obtain data from third parties (on professional social networks and professional databases).

We require this data to supply our services to our customers and users of our website, to manage and monitor our pre-contractual and contractual relationships with our customers, to ensure compliance with these contracts, to manage orders, to produce commercial and performance statistics, to inform and/or propose new offers or services to our customers, former customers and prospects, to facilitate browsing and ensure the security of our website, to ensure our press relations, to monitor the quality of navigation on our website and its audience, to manage any possible payment incidents and disputes, to manage your rights mentioned below. We also use tracking devices (or cookies) and other similar devices on the Internet for the purposes described in our cookie policy.

Depending on the purposes, the legal grounds for these processing operations are the legitimate interests of our customers (management of customer requests and customer relations), our legitimate interests (compliance with contracts concluded with our customers, reinforcing our existing clientele, customer development activities, improvement of our services and offers, administrative and accounting management, anticipating and managing disputes). Your consent may however be required for the installation or reading of cookies and other tracers on our website (please see our cookie policy).

Some data must be collected on a mandatory ground. The consequences of a failure to collect certain personal data will depend on the situations concerned. These chiefly include you being unable to benefit from our services (in this case the requirement to supply the information is a contractual one) and us being unable to reply to your requests submitted on the ground of your rights (in this case the requirement to supply the information is a statutory one).

The recipients to whom your data may be communicated by TOEI ANIMATION EUROPE are the organisation employing you or that you manage, our parent company, our partners (retailers, distributors, trade show organisers), our licensees, our subcontractors and service providers (archiving, electronic signature solution provider, company in charge of maintaining our IT tools, the host of our website, companies in charge of managing the collection of certain invoices, service providers, lawyers, accountants and auditors, bailiffs) and legal and administrative authorities.

You have rights. These are the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object, including prospecting, as well as the right of giving instructions regarding your data in the event your death. Depending on the circumstances and the processing and subject to compliance with the conditions set out by the regulation in force, you may exercise these rights by writing to us at the e-mail address legal@toei-animation.com or at the following postal address: TOEI ANIMATION EUROPE SAS, Legal Department, 5 rue Greffulhe, 75008 Paris, FRANCE. You also have the right to submit a complaint with the competent supervisory authority (e. g. in France, the CNIL).

The storage periods of your data varies according to the nature of the data processed and the purpose, or the length of the legal limitation period (which is generally five years from the moment that the person wishing to exercise his/her rights was made aware or should have been made aware of the facts enabling him/her to exercise them).

Your data may be transferred to Japan where TOEI ANIMATION EUROPE’s parent company is located. Japan benefits from an adequacy decision of the European Commission ensuring that Japan offers sufficient data protection guarantees as compared to the European Union.

For further information, please consult the complete privacy policy below.

This privacy policy defines the conditions in which TOEI ANIMATION EUROPE collects and processes personal data concerning you as a prospect, customer or visitor to its website.

TOEI ANIMATION EUROPE is a simplified joint stock company, with a registered capital of 500,000 euros, registered in the Trade & Company Register of Paris under number 480 187 764, having its registered office at 5 rue Greffulhe, 75008 Paris.

In accordance with the regulation in force on the protection of personal data, and in particular Law No. 78-17 of 6 January 1978 known as the “Data Protection Act” (the “Data Protection Act”) and Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as the General Data Protection Regulation or GDPR (the “GDPR”), this privacy policy informs you about the methods of collection and processing of your personal data by TOEI ANIMATION EUROPE.

This privacy policy is not contractual in nature and does not create any obligation beyond what is already provided for by the aforementioned regulations on the protection of personal data.

We may find it necessary to update this privacy policy. You will be made aware of any update in advance, and if necessary we will seek your consent.

  1. What categories of data do we process and how is it collected?

We may collect your data through various ways.

Your data may be communicated to us by you during our exchanges or by another person within your organisation, on social networks and professional databases, at professional events or fairs, during a professional meeting (handing over your business card to one of our sales representatives), within the framework of our commercial relationship with your company, customer or former customer TOEI ANIMATION EUROPE, of which you are the employee or manager or because you are a journalist (professional or not) specialized in our field of activity.

The data we collect may chiefly be your last name, first names, business postal address, business e-mail address, in addition to data concerning your browsing and your consultation of our platforms, websites and applications.

It may also be gathered via IT resources such as cookies. For further information about the use of these tools on our platforms, websites and applications, please see our cookie policy, which you will find at the following address : https://www.toei-animation.com/cookie-policy/.

We may also obtain data from companies such as LinkedIn, or the company Infolegale which chiefly provides us with financial data about businesses, and the names of managers, shareholders and shareholdings.

2.What are the purposes and legal basis of our processing of personal data?

Pursuant to Article 6 of the GDPR, any processing of personal data, in order to be lawful, must be based on one of the legal grounds set out in that Article.

The table below sets out the different purposes that may be pursued when processing your data and the legal ground on which each of these purposes is pursued.

PurposesLegal grounds
Managing and monitoring the pre-contractual and contractual relationships with our clients, ensuring compliance with these contracts, verifying the amounts payable to us in application of these contractsTOEI ANIMATION EUROPE’s legitimate interests
Informing and/or proposing new offers or services to our customers, former customers and prospects (commercial prospecting)TOEI ANIMATION EUROPE’s legitimate interests (business development)
Managing press relationsTOEI ANIMATION EUROPE’s legitimate interests (communicating about and promoting our content and products)
Organising satisfaction surveys  TOEI ANIMATION EUROPE’s legitimate interests (improving our services and offers)
Audience monitoring, facilitating browsing and ensuring the security of our platforms, websites and applicationsTOEI ANIMATION EUROPE’s legitimate interests  
Managing any possible payment incidents or disputesTOEI ANIMATION EUROPE’s legitimate interests (debt collection, anticipating and managing disputes, confirming, exercising or defending a right before the courts)
Managing your rights as stated in article 5.Compliance with the legal obligation incumbent to TOEI ANIMATION EUROPE

For more information regarding data collected via cookies and other similar devices, please see our cookie policy.

3. What are the purposes and legal basis of our processing of personal data?

Sending a message through our contact form available on our website requires the following data: first name, family name, company name, professional email address.

If this data is not provided to us or cannot be collected, we will not be able to answer to your request. These data supply requirements are of a contractual nature.

In order to be able to exercise your rights mentioned in point 5, the communication of a proof of identity or other information/documents to verify your identity may be required in certain cases.

Failure to provide these details may prevent us from answering to your requests. This data provision requirement is of a regulatory nature.

The collection of other data may be mandatory. All data whose collection is mandatory, the contractual or regulatory nature of this obligation to provide, as well as the consequences of not providing the data concerned, will be brought to your attention in due course.

4. Who will we share your data with?

We may find it necessary to share the data:

  • with your organization ;
  • with our parent company ;
  • with our subcontractors and service providers (suppliers of accountancy management, customer management, prospection and archiving solutions, the company handling the maintenance of the customer management software, companies handling the collection of certain invoices, service providers used for e-mailing purposes, lawyers, accountants and auditors), service providers or software incorporating TOEI ANIMATION EUROPE’s services in their own services. These subcontractors and service providers are bound by confidentiality and security obligations in addition to other obligations listed in the GDPR for subcontractors. We carefully select our subcontractors and in all circumstances, remain liable for the processing of your data by these subcontractors.

Subject to the foregoing, we undertake never to divulge your data to third parties, except with your express consent, or in special circumstances, for example:

  • if we are required to divulge your data by law, as a result of legal proceedings, a dispute and/or a request by the public authorities;
  • if we feel that the disclosure of your data is necessary or appropriate for national security reasons, in application of the law or for other reasons in the public interest.

5. What are your rights?

Unless exceptions apply, under the terms of articles 15 et seq. of the GDPR, you have:

  • the right to obtain confirmation from TOEI ANIMATION EUROPE whether or not personal data concerning you are being processed and, where that is the case, access to the personal data and several information concerning the processing we perform (right of access – article 15 of the GDPR);
  • the right to have TOEI ANIMATION EUROPE rectify the personal data concerning you (right to rectification – article 16 of the GDPR);
  • the right to obtain from TOEI ANIMATION EUROPE the erasure of personal data concerning you in certain cases (right to erasure or “right to be forgotten”– article 17 of the GDPR);
  • the right to obtain from TOEI ANIMATION EUROPE restriction of processing in certain cases (right to restriction of processing – article 18 of the GDPR);

On grounds relating to your particular situation, you also have:

  • the right to have TOEI ANIMATION EUROPE cease the processing of the data concerning you at any time (right to object – article 21.1. of the GDPR);
  • the right to oppose the processing of personal data concerning you at any time for prospection purposes (right to oppose prospection – article 21.2. of the GDPR);

You also have the right of giving instructions regarding your data in the event of your death, in application of article 85 of the Informatique et Libertés law (French data protection act). These instructions may be general or special. We may only be custodians of the instructions concerning the data we process, with the general instructions being received and stored by a digital trusted third party certified by the CNIL.

You also have the right to nominate a third party to whom the data concerning you will be provided in the event your death. In this case you agree to inform this third party of your preferences and of the fact that data making it possible to clearly identify him/her will be forwarded to us, and to send him/her this privacy policy.

Subject to the provision of proof of your identity and of the above-mentioned information, you may exercise your rights by writing to us at the e-mail address legal@toei-animation.com or the following postal address: TOEI ANIMATION EUROPE SAS, Legal Department, 5 rue Greffulhe, 75008 Paris, FRANCE.

You can contact us at the above-mentioned e-mail address or postal address for questions concerning the privacy policy, and the processing of your data.

Finally, you are also entitled to submit a complaint to the Commission Nationale de l’Informatique et des Libertés (the French data protection authority or CNIL).

6. For how long do we store your data?

The data is stored for the time strictly necessary to the purposes mentioned above in article 2.

Categories of dataStorage periods
Data relating to the conclusion, execution and termination of the contract concluded between TOEI ANIMATION EUROPE and the customer or prospect. In particular data contained in contractual documents, contact data used for invoicing, etc..During the term of the contract concerned and during the legal period of limitation (which is generally five years from the moment that the person wishing to exercise his/her rights was made aware or should have been made aware of the facts enabling him/her to exercise them)
Accounting documents (invoices, purchase orders, etc.)10 years from the end of the financial year in which these documents were issued
Data relating to the management of an unpaid invoice5 years from the resolution of the unpaid invoice
Data relating to commercial prospecting3 years after the end of the contract or after the last contact
Data related to instructions concerning your data in the event of your deathAs long as the data covered by the directives are stored
Data relating to the exercise of the right of access, rectification and erasure5 years from the date of completion of the procedure related to your request
Data relating to the exercise of a right to object6 years from the date of completion of the procedure related to your request
Data relating to the exercise of your right to restriction of processing5 years from the end of the restriction of processing

At the end of the periods previously listed, your data will be deleted or render anonymous.

By way of exception to the preceding paragraphs, in the event of pre-litigation or litigation, all or some of your data may be kept for an extended period if it proves useful for the said pre-litigation or litigation.

If you access our services via a subscription managed by your organisation, we will retain your professional contact information after the termination of the subscription by your organisation in order to continue communicating with you for three years after your last contact with us.

7. TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA

Your data may be transferred to Japan where TOEI ANIMATION EUROPE’s parent company is located. Japan benefits from an adequacy decision of the European Commission ensuring that Japan offers sufficient data protection guarantees as compared to the European Union.

8. WHO IS YOUR CONTACT PERSON TO ANSWER YOUR QUESTIONS ABOUT PERSONAL DATA?

Considering our activities, TOEI ANIMATION EUROPE is not required to appoint a Data Protection Officer within the meaning of the GDPR.

However, we have appointed a person to answer your questions about data protection. If you have any questions about the processing of your data by TOEI ANIMATION EUROPE, you can contact him/her at the e-mail address legal@toei-animation.com or at the following postal address: TOEI ANIMATION EUROPE SAS, Legal Department, 5 rue Greffulhe, 75008 Paris, FRANCE.